How to enable the BMS Customer Portal

Created by Greg Lock - Innovative Solutions, Modified on Tue, 15 Apr at 3:20 AM by Greg Lock - Innovative Solutions

To enable the BMS Customer Portal, please follow the steps outlined below:


1) Innovative Solutions (IS) will enable the 'customer_portal_enabled' General Setting to true on the customer instance. This setting is essential for activating the Customer Portal feature.


2) Once the setting is enabled, IS will inform BMS Support of the specific instance that requires Customer Portal access. This step ensures that the support team is aware of the request and can proceed with the necessary configurations.


3) BMS Support will then configure the Customer Portal and provide details on admin access to the portal. This information will allow authorized users to log in and manage the portal settings.


4) IS will be responsible for configuring the Customer Portal Admin settings according to the requirements of the customer. These settings include customization options, user permissions, and other administrative tasks.


5) Finally, IS will register users to the Customer Portal, granting them access to the portal's features and functionalities. This step ensures that authorized individuals can interact with the portal and utilize its resources effectively.


For further assistance or inquiries regarding the BMS Customer Portal, please contact Innovative Solutions at www.innovativesolutions.co.za, email support@innovativesolutions.co.za, or call +27 61 542 7262. Our team is dedicated to providing comprehensive support and guidance throughout the process of enabling and utilizing the Customer Portal.




Innovative Solutions

www.innovativesolutions.co.za

support@innovativesolutions.co.za

+27 61 542 7262



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