Product: PaperCut Hive, Konica Minolta
Problem: Print jobs released via PaperCut Hive are producing garbage pages with unreadable text. Additionally, jobs are taking longer to release and are printing as separate, unintended outputs. Sample print below:
Possible causes: Incorrect configuration of IPP-SSL settings.
Solution:
1) Redeploy the PaperCut Hive app to the MFP.
2) Navigate to Network > HTTP Server Settings and update IPP-SSL Settings to Non-SSL Only.
support@innovativesolutions.co.za
+27 61 542 7262
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