Please find the latest PaperCut Hive System Requirements here.
As for the network requirements, please see the following which are specific to your instance:
*.papercut.comfor PaperCut Pocket and Hivestorage.googleapis.comfor Scan to cloud, Cloud Node & Pull Deliverysecuretoken.googleapis.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hiveapis.google.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hiveidentitytoolkit.googleapis.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hivefirestore.googleapis.com/*for get real time updates on the PaperCut Pocket/Hive admin consolegoogleapis.comfor PaperCut Identity Platform using by PaperCut Pocket/Hivemobile-pc-pmitc-core-eu-prod-1.europe-west1.firebasedatabase.appfor Firebase realtime DB
Alternatively, you can use the below. They are outbound traffic to the URLs, using port 443 (HTTPS):
eu.pocket.papercut.comeu.hive.papercut.comeu.pmitc.papercut.comcloudnode.eu.pmitc.papercut.comupdate.pmitc.papercut.comregions.pmitc.papercut.commqtt.googleapis.commqtt.notifications.cloud.papercut.commqtt2.notifications.cloud.papercut.commqtt3.notifications.cloud.papercut.comstorage.googleapis.commobile.eu.pcut.appfor ChromeOS deviceseu.send.papercut.comfor Integrated Scanning in PaperCut Hive\*.eu.printerapp.papercut.comwildcard for embedded applications in PaperCut Hivekonica-minolta.eu.printerapp.papercut.comKonica Minolta embedded applications in PaperCut Hivelogin.papercut.comsecuretoken.googleapis.com
Or alternatively use this URL, however, it might change in the future:https://securetoken.googleapis.com/v1/tokenidentitytoolkit.googleapis.com
Or alternatively use this URL, however, it might change in the future:<br>https://identitytoolkit.googleapis.com/v1/projectsgoogleapis.com
Or alternatively use this URL, however, it might change in the future:https://www.googleapis.com/identitytoolkit/v3/relyingparty/getProjectConfig
Email Delivery Service - SendGrid
- IP Address:
168.245.53.86 - Domain:
papercut.com
PaperCut Hive embedded applications
- For Integrated Scanning:
- EU data center:
eu.send.papercut.com
- EU data center:
- Use a wildcard for the following URL:
- EU data center:
\*.eu.printerapp.papercut.com
- EU data center:
On-premise and cloud ports
| Port | Protocol | From | To | Reason |
|---|---|---|---|---|
| 9263 | HTTP (encrypted payload) | ChromeOS | Edge node | For accepting print jobs from ChromeOS |
| 9264 | HTTPS | Windows, macOS, Android, iOS, edge node | Edge node | Job submission, Job replication, Pull a job from spooling edge node to processing edge node (Edge node with access to printer calls the edge node holding the job) |
| 9265 | HTTP | Windows, macOS, | Localhost | Local Port for PaperCut Printer |
| 9266 | HTTPS | Mobile app | Edge node | Job release in offline mode |
| 443/8883 | HTTPS/MQTT | Edge nodes and print clients | PaperCut cloud services | Cloud communication including sending notifications to the edge nodes and replication to the Cloud Node |
| 80/443/631 | IPP/IPPS | Edge node | Printers | IPP job submission, Printer discovery |
| 9100 | TCP | Edge Node | Printers | Print job delivery when using a manufacturer print driver |
| 161/162 | SNMP | Edge Node | Printers | Printer discovery and status monitoring |
PaperCut Hive Full Release App MFD firewall ports
| MFD | Port | Protocol | Port Direction |
|---|---|---|---|
| Canon | 443 | HTTPS | Outbound |
| Epson | 443 | HTTPS | Outbound |
| Fujifilm | 443 | HTTPS | Outbound |
| Fujifilm LeSF | 443 | HTTPS | Outbound |
| Fuji Xerox | 443 443 | HTTPS HTTPS | Outbound Inbound*(from Edge Mesh to MFD)* |
| HP OXPd | 443 7627 | HTTPS HTTPS | Outbound Inbound*(from Edge Mesh to MFD)* |
| Konica Minolta | 443 50003 | HTTPS HTTPS | Outbound Inbound*(from Edge Mesh to MFD)* |
| Kyocera HyPAS | 443 | HTTPS | Outbound |
| Lexmark | 443 | HTTPS | Outbound |
| Ricoh SmartSDK | 443 | HTTPS | Outbound |
| Sharp OSA | 443 6080-6089 | HTTPS HTTPS | Outbound Outbound*(from MFD)* |
| Sharp LeSF | 443 | HTTPS | Outbound |
| Toshiba MDS v3 | 443 49630 50083 (or any customized port for scanning services) | HTTPS HTTPS HTTP | Outbound Inbound*(from Edge Mesh to MFD) Inbound(from Edge Mesh to MFD)* |
| Toshiba LeSF | 443 | HTTPS | Outbound |
| Xerox | 443 443 | HTTPS HTTPS | Outbound Inbound*(from Edge Mesh to MFD)* |
| Xerox LeSF | 443 | HTTPS | Outbound |
PaperCut Hive embedded applications
- For Integrated Scanning:
Use a wildcard for the following URL:
- \*.eu.printerapp.papercut.com
support@innovativesolutions.co.za
+27 61 542 7262
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