PaperCut Hive System Requirements

Created by Greg Lock - Innovative Solutions, Modified on Thu, 15 Oct at 3:10 PM by Greg Lock - Innovative Solutions

Please find the latest PaperCut Hive System Requirements here.


As for the network requirements, please see the following which are specific to your instance:


  • *.papercut.comfor PaperCut Pocket and Hive

  • storage.googleapis.comfor Scan to cloud, Cloud Node & Pull Delivery

  • securetoken.googleapis.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hive

  • apis.google.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hive

  • identitytoolkit.googleapis.com/*for PaperCut Identity Platform using by PaperCut Pocket/Hive

  • firestore.googleapis.com/*for get real time updates on the PaperCut Pocket/Hive admin console

  • googleapis.comfor PaperCut Identity Platform using by PaperCut Pocket/Hive

  • mobile-pc-pmitc-core-eu-prod-1.europe-west1.firebasedatabase.app for Firebase realtime DB


Alternatively, you can use the below. They are outbound traffic to the URLs, using port 443 (HTTPS):

  • eu.pocket.papercut.com
  • eu.hive.papercut.com
  • eu.pmitc.papercut.com
  • cloudnode.eu.pmitc.papercut.com
  • update.pmitc.papercut.com
  • regions.pmitc.papercut.com
  • mqtt.googleapis.com
  • mqtt.notifications.cloud.papercut.com
  • mqtt2.notifications.cloud.papercut.com
  • mqtt3.notifications.cloud.papercut.com
  • storage.googleapis.com
  • mobile.eu.pcut.appfor ChromeOS devices
  • eu.send.papercut.comfor Integrated Scanning in PaperCut Hive
  • \*.eu.printerapp.papercut.comwildcard for embedded applications in PaperCut Hive
  • konica-minolta.eu.printerapp.papercut.com Konica Minolta embedded applications in PaperCut Hive
  • login.papercut.com
  • securetoken.googleapis.com
    Or alternatively use this URL, however, it might change in the future:
    https://securetoken.googleapis.com/v1/token
  • identitytoolkit.googleapis.com
    Or alternatively use this URL, however, it might change in the future:<br>https://identitytoolkit.googleapis.com/v1/projects
  • googleapis.com
    Or alternatively use this URL, however, it might change in the future:
    https://www.googleapis.com/identitytoolkit/v3/relyingparty/getProjectConfig

Email Delivery Service - SendGrid

  • IP Address: 168.245.53.86
  • Domain: papercut.com


PaperCut Hive embedded applications

  • For Integrated Scanning:
    • EU data center: eu.send.papercut.com
  • Use a wildcard for the following URL:
    • EU data center: \*.eu.printerapp.papercut.com


On-premise and cloud ports

PortProtocolFromToReason
9263HTTP (encrypted payload)ChromeOSEdge nodeFor accepting print jobs from ChromeOS
9264HTTPSWindows, macOS, Android, iOS, edge nodeEdge nodeJob submission, Job replication, Pull a job from spooling edge node to processing edge node (Edge node with access to printer calls the edge node holding the job)
9265HTTPWindows, macOS,LocalhostLocal Port for PaperCut Printer
9266HTTPSMobile appEdge nodeJob release in offline mode
443/8883HTTPS/MQTTEdge nodes and print clientsPaperCut cloud servicesCloud communication including sending notifications to the edge nodes and replication to the Cloud Node
80/443/631IPP/IPPSEdge nodePrintersIPP job submission, Printer discovery
9100TCPEdge NodePrinters
Print job delivery when using a manufacturer print driver
161/162SNMPEdge NodePrintersPrinter discovery and status monitoring


PaperCut Hive Full Release App MFD firewall ports

MFDPortProtocolPort Direction
Canon443HTTPSOutbound
Epson443HTTPSOutbound
Fujifilm443HTTPSOutbound
Fujifilm LeSF443HTTPSOutbound
Fuji Xerox
443
443
HTTPS
HTTPS
Outbound
Inbound*(from Edge Mesh to MFD)*
HP OXPd
443
7627
HTTPS
HTTPS
Outbound
Inbound*(from Edge Mesh to MFD)*
Konica Minolta
443
50003
HTTPS
HTTPS
Outbound
Inbound*(from Edge Mesh to MFD)*
Kyocera HyPAS443HTTPSOutbound
Lexmark443HTTPSOutbound
Ricoh SmartSDK443HTTPSOutbound
Sharp OSA
443
6080-6089
HTTPS
HTTPS
Outbound
Outbound*(from MFD)*
Sharp LeSF443HTTPSOutbound
Toshiba MDS v3
443
49630
50083 (or any customized port for scanning services)
HTTPS
HTTPS
HTTP
Outbound
Inbound*(from Edge Mesh to MFD)
Inbound
(from Edge Mesh to MFD)*
Toshiba LeSF443HTTPSOutbound
Xerox
443
443
HTTPS
HTTPS
Outbound
Inbound*(from Edge Mesh to MFD)*
Xerox LeSF443HTTPSOutbound

PaperCut Hive embedded applications

  • For Integrated Scanning:


Use a wildcard for the following URL:

  • \*.eu.printerapp.papercut.com



Innovative Solutions

www.innovativesolutions.co.za

support@innovativesolutions.co.za

+27 61 542 7262




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article