Logging into PaperCut Hive app on the MFP is very slow

Created by Greg Lock - Innovative Solutions, Modified on Sat, 23 Nov, 2024 at 9:43 AM by Greg Lock - Innovative Solutions

Product: PaperCut MF, PaperCut Hive, Konica Minolta


Problem: When a user authenticates themselves on the PaperCut Embedded app, the login speed is very slow.


Possible causes: Slow network or internet or the device's network card is set to a lower speed than what the network can handle.


Solution: Change the device's network speed to 'Auto 10mbps/100mbps/1000mbps'




Innovative Solutions

www.innovativesolutions.co.za

support@innovativesolutions.co.za

+27 61 542 7262



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